"Feels Like A Ruse" - Starlink Customers Angered By Massive Delay, Some Want Money Back

Thank you for being a supporter of Starlink! Over 14 million people have inquired about Starlink service in their area and today Starlink is available in over 20 countries (and counting).  

The Starlink team has been working hard to expand service and increase capacity while continuously improving quality of service. We will be able to accommodate more users per area as we increase the number of satellites in orbit.  

Check delivery timelines in your account  

Silicon shortages over the last 6 months have slowed our expected production rate and impacted our ability to fulfill many Starlink orders this year. We apologize for the delay and are working hard across our engineering, supply chain, and production teams to improve and streamline our product and factory to increase our production rate.

You can check estimated delivery times by logging into your account page on Starlink.com. You will still receive an email from the Starlink team when your order is ready to ship, and you may cancel your order at any time for a full refund of your deposit.

Latest Starlink now in production

We recently released the latest version of Starlink which was designed for high volume manufacturing. The latest version of Starlink has comparable performance to the previous version and will begin to ship globally next year.

Expanding to more countries across the world 

Since our October 2020 launch in the United States we have expanded our service to 20 additional countries: Canada, United Kingdom, Germany, New Zealand, Australia, Austria, France, Netherlands, Belgium, Denmark, Ireland, Switzerland, Portugal, Chile, Poland, Italy, Czech Republic, Mexico, Sweden, and Croatia. Pending regulatory approval, we are planning to launch in an additional 45+ new countries by the end of 2022.  

More satellites in orbit with newer technology 

We recently completed our 31st Starlink launch with our latest generation of satellites that are equipped with inter-satellite laser links, which enable our satellites to transfer data between each other. Once fully deployed, inter-satellite laser links will make Starlink one of the fastest options available to transfer data around the world.

Tyler Durden